Terms & Conditions

1. DEPOSIT:

 1.1 A 50% deposit is required to secure your booking. Your deposit is non-refundable. This includes change of mind, change of date or either part or full cancellation.

1.2 The remainder of the balance is due 30 working days prior to the event date.
1.3 When deposit payment is paid indicates that you have read and accepted these terms and conditions of hire.

 2. SECURITY BOND:

2.1 Grá agus Sonas Creations requires a 20% of the order value Security Bond payable by bank transfer or cash deposit.

2.2 The security bond is to be paid with the final balance (due 30 working days prior to the event date). This bond will be refunded upon safe collection and inspection of all the materials within 14 days following the event date.

2.3 Full replacement value is required immediately for items that are damaged or lost. Your bond can be used toward this. If items can be repaired, this will be arranged and charged accordingly.

 3. CANCELLATION:

 3.1 Either party shall have the right to terminate the Contract without penalty within 14 days from the date of receipt of payment of the Retainer. 

 3.2 A cancellation fee will occur, should the booking be cancelled within 30 days of the event date.
Bookings cancelled within 30 days of the event date will be charged 100% of the total booking cost.
Bookings cancelled over 30 days will be charged 50% of the total booking cost.
No cancellation is valid unless it has been acknowledged in writing by Grá agus Sonas Creations. 

3.3 Unfortunately we are unable to provide a refund in the event of inclement weather. If your event is outdoors we recommend a backup plan in all situations.

4. CARE, PROTECTION & RETURN OF OUR PROPERTY:

 4.1 The Client shall be responsible for the safe custody of the Materials throughout the Display Period.

 4.2 The Client shall notify Grá agus Sonas Creations of any shortages, damages, incorrect deliveries or unacceptable condition of Materials on the Set Up Date.

 4.3 Our items are not waterproof and under no circumstances can it be left outdoors in the rain. If pick up is the next morning, all our macramé items must not be left outdoors overnight. Any damage caused by wet weather may render the client liable for additional charges over and above any bond already received to repair or replace items. These charges will be invoiced retrospectively.

4.4 The client shall not light, or allow to be lit, any fire, candle or other naked flame within or close to the Materials without the prior written consent of Grá agus Sonas Creations.

 4.5 The client shall not tamper with the structure or any part of the Materials and in particular not to affix or suspend from the Materials any item whatsoever without Grá agus Sonas Creations prior consent and/or supervision

 4.6 Any miscellaneous damage to items may render the client liable for additional charges over and above any bond already received to repair or replace items. These charges will be invoiced retrospectively.

4.7 Grá agus Sonas Creations reserves the right to charge the client additional charges to cover the cost of any additional labour that may be incurred as a result of an unreasonable delay to our services. This includes but is not limited to the delay of the agreed start / finish time of the church or wedding ceremony venue / site. These additional charges are to cover overtime for Grá agus Sonas Creations staff and / or the delay in commencement of another event that day. 

4.8 The Client shall not sell, transfer, sub-let, license out the Materials for use to any third party without the express written consent of Grá agus Sonas Creations.

4.9 The Client will ensure that Venue owner has appropriate public liability insurance in place for the Venue.

 5. EXCLUSION AND LIMITATION OF LIABILITY:

5.1 Grá agus Sonas Creations will use all reasonable endeavours to complete the set-up of the Materials on or before the Set Up Date provided that the Client has complied with the undertakings set out above. If the Materials are not set-up on or before the Set Up Date due to reasons of bad weather or other circumstances beyond its reasonable control Grá agus Sonas Creations shall not be liable to pay any compensation to the Client.

5.2 If the Materials are not set-up on or before the Set Up Date for reasons other than for reasons of bad weather or other circumstances beyond its reasonable control the Client shall have the right to terminate the Contract and Grá agus Sonas Creations shall return all monies paid.

5.3 Other than in respect of any liability for personal injury or death arising as a result of the negligence of Grá agus Sonas Creations servants, agents or contractors the Client acknowledges that Grá agus Sonas Creations total liability under the Contract shall not exceed a sum equivalent to the Service Charge. 

5.4 In a situation where extreme weather or storms are forecast either during the Set Up Date or during the Display Period that might affect adversely affect the Venue and particularly in circumstances where the event is being hosted outside or in a tent or in a weather sensitive environment, Grá agus Sonas Creations reserves the right to decline to set-up the Materials or if the Materials are already set-up, to dismantle them, for reasons of safety. In such an event Grá agus Sonas Creations shall be under no obligation to reduce the Service Charge and the Client will still remain liable for the Service Charge and any Additional Charges. Any decision to reduce the Service Charge or any Additional Charges in such circumstances will be at the sole discretion of Grá agus Sonas Creations.

6. OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS:

 6.1 Grá agus Sonas Creations reserves all rights in its intellectual property of any nature whatsoever including without limitation copyright, and design rights and the Client shall not be entitled to any intellectual property rights arising out of the provision of the Services. The Client shall not release photographs, designs, quotations, drawing and recordings to any third party for any commercial purpose without the prior written consent of Grá agus Sonas Creations. Grá agus Sonas Creations reserve the rights to take photographs and video footage of its own work (to include event styling, décor and floral creations) at each event for the use of their own marketing purposes only.

7. GENERAL:

7.1 For the purposes of the Data Protection Act 1998, as amended, the Client agrees and gives consent to the holding and processing of personal data relating to the Client in any form (whether obtained or held in writing, electronically or otherwise) by Grá agus Sonas Creations for the purpose of fulfilling its obligations under the Contract.

7.2 The Client may not assign its rights under the Contract without the consent in writing of Grá agus Sonas Creations.

7.3 No provision of these Terms and Conditions are enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any party other than Grá agus Sonas Creations or the Client.

7.4 These Terms and Conditions shall be subject to the laws of Ireland.

    

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